Name: Zubin Karkaria
Designation: Founder and CEO
Company: VFS Global
Zubin Karkaria is the Founder and CEO of VFS Global, a global leader in trusted technology services, empowering secure mobility for governments and citizens. VFS Global embraces technological innovation, including Generative AI and advanced digital solutions, to support governments and diplomatic missions worldwide.
Pioneering the concept of outsourcing visa and passport issuance services, Zubin transformed the process into a streamlined, customer-centric, and highly efficient experience. Under his leadership, VFS Global has expanded to 166 countries, handling millions of visa applications annually.
With a background in entrepreneurship and strategic leadership, Zubin founded VFS Global in 2001, identifying a niche in government service outsourcing. He built robust technology infrastructure and process efficiencies, ensuring security, compliance, and excellent customer service, transforming public sector operations. Zubin expanded VFS Global into biometric enrolment, e-governance, and digital identity management, partnering with 69 governments, redefining global government-citizen interactions, and setting a new standard for technology-enabled services worldwide.
