Etihad Airways delivered a robust financial performance in 2024, recording a net profit of AED 1.7bn ($476m), driven by significant growth in passenger and cargo revenues.
The airline’s total revenue rose 25 per cent year-on-year to AED 25.3bn ($6.9bn), supported by a 32 per cent increase in passenger numbers and a 24 per cent boost in cargo earnings. Passenger traffic grew to 18.5 million, up from 14 million in 2023, reflecting strong demand across its expanding global network. Passenger operations generated AED 20.8bn ($5.7bn), while cargo revenue reached AED 4.2bn ($1.1bn).
Operational efficiency improved with a 28 per cent rise in available seat kilometres (ASK) and a higher passenger load factor of 87 per cent. The airline enhanced frequencies on 25 routes and launched over 20 new destinations, including Boston, Jaipur, Bali, and Nairobi. More routes are planned for 2025, such as Antalya, Nice, and Santorini. Fleet expansion continued with 12 new aircraft, including six A320 NEOs and the return of a fifth A380.
Etihad strengthened its sustainability efforts by operating one of the youngest and most fuel-efficient fleets in the region. Customer experience was enhanced through a premium call centre, website and mobile app upgrades, and a record AED 3bn cabin retrofit programme. The Etihad Guest loyalty programme also reached 10 million members.
The airline’s workforce exceeded 11,000 employees, with over 2,000 new hires and 1,500 promotions. Etihad also advanced UAE talent development, with more than 70 Emirati cadet pilots graduating in 2024.
