The Department of Government Enablement has highlighted a significant step forward in Abu Dhabi’s ambition to become the world’s first AI-native government by 2027, reflecting coordinated progress across digital services, infrastructure and workforce development.
During 2025, the emirate moved decisively from strategy to execution, scaling up sovereign digital infrastructure, deploying practical AI use cases and investing heavily in talent and skills development.
A people-centric philosophy underpins these efforts, as outlined in the Abu Dhabi Government Digital Strategy 2025–2027, which prioritises trust, accessibility and empathy alongside technological advancement.
Launched in January 2025, the strategy is backed by AED13bn (USD 3.54bn) and focuses on fully digitising government operations, deploying more than 200 AI solutions, migrating services to a sovereign cloud and implementing a unified enterprise resource planning framework.
The initiative is expected to contribute AED24bn (USD 6.53bn) to Abu Dhabi’s GDP and generate approximately 5,000 jobs, supported by a long-term skills agenda aimed at strengthening leadership capabilities and digital confidence across government.
Ahmed Tamim Hisham Al Kuttab noted that AI is becoming embedded in everyday government operations, helping to modernise services and improve quality of life while laying the foundations for a future-ready public sector.
The TAMM super-app emerged as a flagship example of Abu Dhabi’s digital leadership in 2025, earning international recognition, including top honours at the UN-backed WSIS Prizes, and serving millions of users across multiple languages.
Powered by artificial intelligence, TAMM now resolves 95 per cent of user requests automatically, with conversational AI handling nearly two million service interactions, while its AutoGov feature streamlines routine tasks such as renewals and appointments.
Workforce transformation has been central to this progress, with 95 per cent of public sector employees completing AI training in 2025, positioning Abu Dhabi as one of the most AI-literate governments globally.
The year also saw the rollout of leadership development programmes, the appointment of Chief Digital and AI Officers across entities, and the establishment of community AI hubs to build foundational skills among citizens.
Wesam Lootah emphasised that collaboration among more than 40 government entities is accelerating digital transformation, enabling secure digital identity systems, sovereign cloud adoption and more proactive, people-focused services.
Abu Dhabi’s technology ambitions were further showcased at GITEX Global 2025, where thousands of visitors engaged with demonstrations of AI initiatives, expanded sovereign cloud capabilities and unified, AI-ready data infrastructure.
