Al Ansari Exchange has introduced a cash payout service for Involuntary Loss of Employment (ILOE) insurance claims, launched in partnership with ILOE’s Insurance Pool PSC. The new service is now available across more than 270 Al Ansari Exchange branches in the UAE. This initiative aims to broaden Al Ansari Exchange’s financial service offerings by supporting insured individuals under the ILOE scheme with faster, more convenient access to their unemployment benefits.
Supervised by the Ministry of Human Resources and Emiratisation (MoHRE), the ILOE scheme offers eligible individuals financial compensation for a specified period after losing their jobs. Previously, Al Ansari Exchange collected ILOE insurance premiums. Now, it will also serve as a nationwide channel for cash disbursement of approved claims.
Improved Access for Unemployed Workers
“Providing accessible financial solutions to individuals across all segments of society is at the heart of our mission. This new cash payout service for ILOE claims ensures that beneficiaries receive timely support when they need it most, with the added convenience of our nationwide network,” said Ali Al Najjar, Chief Operating Officer of Al Ansari Exchange.
Abdellatif Abuqurah, Chairman of ILOE’s Insurance Pool, added, “This service will provide an important additional channel for paying ILOE’s claims, thus facilitating access to compensation for subscribers. This reflects the ILOE’s Insurance Pool commitment to providing the highest quality standards for services in line with the government’s directives.”
Claim Procedure and Service Impact
To benefit from the scheme, insured individuals must file their claims within 30 days from the date of unemployment. This can be done through the ILOE Scheme website, mobile app, or by calling the ILOE call centre at 600599555. Once approved, claimants may collect their compensation in cash at any Al Ansari Exchange branch.
The new service reinforces Al Ansari Exchange’s role in supporting financial resilience across the UAE’s workforce. By adding this payout functionality, the company strengthens its customer-centric approach and aligns with national efforts to provide inclusive financial services.
