The UAE Ministry of Human Resources and Emiratisation (MoHRE) has announced new regulatory measures to enhance governance, transparency, and data protection across private business centres operating under its supervision.
Issued under Ministerial Resolution No. (702) of 2025, the new framework establishes strict responsibilities, obligations, and penalties for centres authorised to provide MoHRE services to establishments and individuals.
Strengthening Oversight and Service Quality
The updated regulations form part of MoHRE’s ongoing efforts to improve efficiency, safeguard customer data, and reinforce accountability among intermediaries that interface between the Ministry and the public.
Under the new rules, business centres must pre-screen employees before granting them user access to MoHRE systems. Authorised staff are responsible for supporting individuals and establishments in completing Ministry-related transactions while maintaining strict confidentiality over all customer data and documents.
The Ministry said the goal is to ensure that centres operate “with the highest standards of integrity, reliability, and service transparency,” aligning with the UAE’s wider digital governance and labour reform initiatives.
Violations and Penalties
MoHRE has outlined a comprehensive list of violations that could result in administrative or legal action, including suspension, licence revocation, or referral to the judiciary.
Key breaches include:
- Operating outside the authorised scope of activity
- Failing to maintain legitimate employment relationships
- Committing human trafficking or related offences
- Hiring workers without valid work permits
- Employing workers without activating approved permits
Additionally, the Resolution prohibits business centre staff from working for other employers without meeting legal conditions.
Notably, providing false data or documents and engaging in “Fake Emiratisation” schemes — practices that misrepresent the employment of Emirati nationals — are explicitly classified as serious violations under the new rules.
Data Security and Accountability
Any employee who misuses system authorisations, enables unauthorised access, or compromises MoHRE’s governance processes may face disciplinary measures, including suspension, financial penalties, or referral to judicial authorities.
MoHRE emphasised that these reforms underscore its commitment to strengthening oversight, advancing legislative frameworks, and ensuring that the UAE labour market operates under fair, transparent, and accountable conditions.
