Browsing: Dubai Metro

Dubai Metro and Tram services achieved a 96 per cent score in the 2024 International Customer Experience Standard (ICXS), showing consistent progress from 87.2 per cent in 2022 and 92.2 per cent in 2023.

Dubai’s Roads and Transport Authority (RTA) has awarded a AED 20.5B ($5.6B) contract for the construction of the Dubai Metro Blue Line to a consortium of Turkish companies MAPA and LIMAK, along with Chinese firm CRRC. The project will expand the Dubai Metro by 30km, adding 14 stations, and serve over one million residents by 2040, generating AED 56.5B ($15.4B) in economic benefits.

Dubai’s Roads and Transport Authority (RTA) reported that public transport and shared mobility options in Dubai—including Metro, Tram, buses, marine transport, Taxis, and e-hail vehicles—served approximately 361.2 million users in the first half of 2024. This reflects a 6 per cent increase from the 340.5 million users recorded during the same period in 2023. The average daily ridership rose to 1.98 million from 1.88 million in 2023.