Browsing: Customer Experience

Al Ansari Financial Services (AAFS), a leading UAE-based financial services group and parent of Al Ansari Exchange, has completed its acquisition of BFC Group Holdings following all necessary regulatory approvals.

UAE telecom provider du has risen five spots in the Global Telco 150 ranking, securing…

Etihad Airways delivered a robust financial performance in 2024, recording a net profit of AED 1.7bn ($476m), driven by significant growth in passenger and cargo revenues.

Al Hilal Bank, part of the ADCB Group, has appointed Jamal Al Awadhi as its new Chief Executive Officer. His appointment marks a significant step in the bank’s ambitious growth plans and its commitment to strengthening its position as the UAE’s leading Shariah-compliant digital bank.

Dubai Metro and Tram services achieved a 96 per cent score in the 2024 International Customer Experience Standard (ICXS), showing consistent progress from 87.2 per cent in 2022 and 92.2 per cent in 2023.

Majid Al Futtaim has announced an exciting collaboration with Parkin, the UAE’s leading provider of…

The number of online discussions regarding UAE banks saw a notable increase of 10.7 percent,…

Dubai’s Roads and Transport Authority (RTA) has announced a significant increase in its digital revenues,…

Etihad Credit Bureau has announced a partnership with Al Ansari Exchange to facilitate easier access to credit reports for UAE companies.

Partnership to Boost Customer Experience, Expand Financial Inclusion, and Strengthen the Financial Ecosystem. Al Fardan…