His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum met with leaders participating in the City Makers initiative to review ongoing improvements in public services. During the meeting, he highlighted Dubai’s steady progress in enhancing quality of life and reaffirmed that people remain at the centre of government work. Additionally, he emphasised that the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum and the guidance of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum continue to shape a unified government approach that delivers exceptional service experiences.
Furthermore, His Highness said: “The Government of Dubai works as one united team, offering a global model for the whole-of-government approach. We remain committed to anticipating and exceeding the aspirations of our people through innovative, integrated services that address present needs while creating new opportunities for sustainable economic and social development.” He reiterated his commitment to overseeing service improvement across Dubai and noted that all efforts should remain coordinated to ensure seamless delivery.
He added: “We continuously monitor the development of public services across Dubai to ensure that all citizens, residents and visitors benefit equally. Our ambition is for Dubai to lead the world in service quality and innovation, driving economic and social progress to new heights.” Moreover, he praised the dedication of government teams, noting that “Our government teams are true city makers. Their efforts have a lasting positive impact on people’s lives, enhance community welfare, and strengthen Dubai’s competitive advantages.”
Growth Indicators Reflect Dubai’s Progress
Dubai’s rapid development in public services mirrors the emirate’s wider economic and social expansion. The population recently surpassed four million, and Dubai International Airport welcomed 93.8 million passengers in the 12 months ending September 2025. Consequently, the airport ranked among the world’s top three travel hubs in the fourth quarter of 2025. This momentum continues to build because government entities operate cohesively, ensuring every sector contributes to long-term competitiveness.
As the city grows, government teams consistently refine public services to meet rising expectations. They also work to ensure that community wellbeing, sustainable development, and future readiness remain core priorities. Through coordinated initiatives, Dubai strengthens its position as a global benchmark for public service quality.
Focus Areas of the City Makers Initiative
The City Makers initiative aims to deliver tangible community benefits by developing services in essential sectors. It supports social, health, and empowerment programmes, and it advances initiatives that maintain cultural values and protect identity. Moreover, the initiative fosters partnerships that enhance readiness through high-quality and integrated public services.
By concentrating on these priority areas, the programme accelerates improvements that directly affect everyday life. Consequently, it reinforces the government’s commitment to building a city that meets the needs of its people while driving sustainable economic and social growth.
