Emirates NBD has launched a temporary support package aimed at helping small and medium-sized enterprises manage costs and improve cash flow in the coming months.
The Dubai-based lender said the initiative includes fee waivers and discounted banking services. Moreover, the measures are designed to support day-to-day operations as businesses navigate current regional conditions.
The package includes a waiver of loan deferment fees. Additionally, the bank removed international courier charges for business card deliveries.
It also waived cheque return fees linked to cash flow disruptions. Meanwhile, SMEs can access free cash withdrawals at ATMs across the UAE and GCC.
The bank also waived business debit card replacement fees. Furthermore, it introduced a 30% discount on letters of credit and guarantee charges.
Additionally, Emirates NBD announced a 40% discount on cash management services, extending what had previously been offered under introductory pricing.
Focus on SME flexibility
Hamad Mohamed Zayed, Group Head of Business Banking at Emirates NBD, said the package aims to provide SMEs with greater flexibility during a period of operational and liquidity pressures. Moreover, he said the bank remains focused on customer financial stability while continuing full service operations.
The move also aligns with wider policy support across the UAE. Additionally, the Dubai Government recently approved Dh1bn in economic support initiatives to strengthen business resilience.
It follows measures by the Central Bank of the UAE, which introduced a Financial Institution Resilience Package to support banking sector stability. As a result, authorities and lenders continue to coordinate efforts to sustain economic momentum amid shifting regional conditions.
