Al Futtaim Group appoints Moza Omar Al Futtaim as Chief AI Officer to harness AI’s potential across its Automotive, Financial Services, Retail, Real Estate, Health, and Blue reward programmes.
Moza will be instrumental in identifying new investment opportunities and implementing AI-driven solutions to maintain a competitive advantage and enhance customer experiences.
Expressing enthusiasm for her new position, Moza Al Futtaim highlighted the immense transformative potential of AI in business operations and customer interactions.
Al Futtaim Group aims to adopt AI to stay ahead in the highly competitive market, fostering a culture of innovation and learning under Moza’s leadership. The goal is to make AI a cornerstone of the growth strategy, unlocking opportunities, improving efficiency, and delivering exceptional value to customers, employees, and stakeholders.
Businesses are not only considering the increasing adoption of AI and automation as a future prospect but also as an immediate opportunity to boost productivity, enhance cost efficiency, and elevate customer satisfaction.
Global surveys indicate that organizations using AI have gained a significant competitive advantage, with potential productivity increases of up to 40%, according to Arabian Business.
Recognizing AI’s vast potential, the UAE government has implemented the UAE National Strategy for Artificial Intelligence 2031, aiming to establish global leadership in AI by leveraging its applications across key sectors for economic growth, sustainability, and improved quality of life.

