Shared Services and GCC Week India

In the wake of unprecedented global challenges, including a pandemic, economic downturns, and political instability, multinational corporations have relentlessly pursued excellence and leadership in their respective fields. The strategic utilisation of robust shared services has been a significant contributor to their resilience and competitive edge. The Indian shared services market, particularly, has demonstrated remarkable growth and evolution, transitioning from a primary focus on cost reduction to a broader emphasis on delivering superior value.

This transformative shift is evidenced by the substantial increase in new Global Capability Centers (GCCs) in India, with figures soaring from 70% to an impressive 115%. This evolution reflects a pivot from traditional cost arbitrage to a more sophisticated value arbitrage model, emphasising maximizing efficiency, innovation, and strategic impact. The key driver of this transition is the adept integration of digital technologies, which are leveraged to enhance service delivery, operational efficiency, and customer experience, thereby creating a significant competitive advantage.

As we stand at the cusp of this digital revolution, it is clear that the future will be shaped by organizations that can effectively harness digital capabilities to reinvent their service models and strategies. Most importantly, this approach not only promises to elevate the quality and scope of shared services but also positions India as a global hub for innovation and excellence in the shared services and GCC landscape.

In recognition of these dynamic changes and the pivotal role of shared services and GCCs in shaping the future of business, we are excited to announce India’s #1 Premium Shared Services & GCC Community Gathering at the Shared Services & GCC Week India 2024. This prestigious event promises to bring together industry leaders, visionaries, and innovators to explore the latest trends, share insights, and discuss strategies to navigate the digital transformation in shared services. Attendees will have the unique opportunity to connect with peers, learn from experts, and gain actionable insights to drive their organizations forward in the rapidly evolving global business environment. Join us to be part of this transformative journey and turn digital opportunities into competitive advantages.

Date: 16-19 April 2024
Venue:  JW Marriott Bengaluru, India
View Event Agenda: Event Agenda
To Attend: Register Here
For other queries: Email

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