Abu Dhabi Islamic Bank (ADIB) has rolled out enhanced international transfer functionalities on its mobile app and internet banking, in response to a noticeable 20% year-on-year surge in remittances during the first half of 2023.
As the pioneer among UAE banks to introduce exclusive discounts on remittance payments through Promo Codes, ADIB’s intention is to reshape the app into a comprehensive solution for all remittance needs.
Following the implementation of this feature, the bank observed an additional 2,000 customers employing the mobile app for sending remittances, according to WAM.
Further upgrades are in progress to incorporate capabilities like wallet-to-wallet transfers, card-to-card transfers, expansion of instant transfer options to over 60 countries, and the inclusion of more than 80 currencies for remittances to over 200 countries.
Approximately 95% of the bank’s remittance transactions occur via digital platforms, with a majority of these transfers directed towards the Americas, Europe, the Middle East, and Asia.
Furthermore, the system processes remittances to India instantaneously or within the same day at the latest, further enhancing convenience and efficiency for customers.
ADIB remains committed to enhancing the mobile app experience for customers by introducing user-friendly features.
